GP Surgeries across Caerphilly are currently experiencing high levels of patients presenting with respiratory illnesses such as coughs, flu, and Covid-19, alongside ongoing concerns regarding Scarlet Fever and Strep A infections.

This has resulted in significant increase in the volume of urgent same day contacts, much higher than is usual at this time of year on an ongoing basis.  GP Practices are doing everything they can to accommodate individuals who clinically need to be dealt with the same day.

Due to this additional pressure, the wait for non-urgent, routine appointments may be longer than usual. We appreciate your understanding when practices need to take these measures to ensure safe and timely care for those with severe illness, especially when speaking to practice staff and call handlers who are supporting the clinical teams at this challenging time.

Other options available to you are:

NHS 111 online symptom checker

Your local pharmacy

Mental Health problems – call 111 and press 2 to speak to a local mental health advisor

NHS 111 Wales

Thank you for your understanding.

Due to current demand in general practice eConsult will not be available until New Year.

https://padlet.com/phwcovid19comms/StrepA

Our aim is to provide you with the best possible care in a professional, safe and friendly manner, and to work with you to improve your health.

Meddygfa Cwm Rhymni Practice consists of three sites based at Rhymney Integrated Health & Social Care Centre and New Tredegar.

We are a dynamic and forward thinking organisation that provides a wide range of high quality medical services to the Upper Rhymney Valley population.

We have a multidisciplinary team working at the practice across all three sites. This provides you with a choice of services and appointments to suit your needs.

There is good access for the disabled to all of our consultation rooms. There are no steps and the main door is wide enough to allow for wheelchair access.

Setting up and maintaining a home

• Preventing evictions/rent arrears/bedroom tax/council tax arrears/TV licence fines/help for people who are rough sleeping
• Arrears with Gas/Electricity
• Accessing education/volunteering/training/employment
• Claiming benefits/maximise income/benefit appeals/grant applications/PIP applications
• Budgeting/managing money/debt management
• Preventing homelessness
• Requiring a foodbank

Referrals can be made via our website – the form can be found on the right hand side of the page in the “contact us” section.

www.caerphilly.gov.uk/supportingpeople